Privacy Policy

At Athast, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, or purchase bedsheets and other products offered under the Athast brand.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information: Your name, phone number, email address, billing address, and shipping address.

  • Order Information: Products purchased, order details, payment status, and transaction references.

  • Payment Information: Payments are processed through secure payment service providers. We do not intend to store your complete card details or sensitive payment credentials on our own systems.

  • Technical Information: IP address, browser type, device information, website usage data, and cookies.

2. How We Use Your Information

We may use your information to:

  • Process and deliver your bedsheet orders.

  • Confirm orders and provide shipping updates.

  • Respond to customer enquiries and support requests.

  • Process payments, refunds, returns, and exchanges.

  • Improve our website, products, and shopping experience.

  • Send order-related communications and, where permitted, promotional offers.

  • Prevent fraudulent transactions and protect our business.

  • Comply with applicable legal and regulatory requirements.

3. Sharing of Information

Athast does not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

  • Delivery and logistics partners.

  • Payment gateways and payment processors.

  • Website hosting and technology providers.

  • Customer support and communication service providers.

  • Government authorities or law enforcement agencies where legally required.

Such sharing will be limited to what is reasonably necessary for the relevant purpose or required by law.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand visitor behaviour, and enhance your shopping experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of data transmission or electronic storage can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, provide our services, resolve disputes, maintain business records, and comply with applicable legal requirements.

When information is no longer required, we take reasonable steps to delete or anonymise it, where appropriate and legally permitted.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally applicable.

  • Withdraw consent where processing is based on consent.

  • Raise a complaint or privacy-related concern.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before processing your request.

8. Third-Party Links

Our website may contain links to third-party websites or services. Athast is not responsible for the privacy practices or content of those websites. We encourage you to review their respective privacy policies before sharing your information.

9. Children's Privacy

Our website is intended for general consumers and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information improperly, please contact us so that we can review the matter.

10. Marketing Communications

We may send promotional emails, SMS messages, or other marketing communications where permitted by law and, where required, with your consent.

You may opt out of promotional communications at any time by following the unsubscribe instructions or contacting us. Transactional messages relating to orders, payments, delivery, and customer service may still be sent when necessary.

11. Changes to This Privacy Policy

Athast reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws.

Any revised policy will be published on this page with an updated “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Brand Name: Athast
Product Category: Bedsheets and Home Furnishings
Email: [Insert your customer support email]
Phone: [Insert your business contact number]
Business Address: [Insert your registered business address]
Website: [Insert your website URL]

We will review and respond to privacy-related requests in accordance with applicable laws.